KLM Unaccompanied Minor Policy

KLM Unaccompanied Minor Policy

The KLM Unaccompanied Minor service is mandatory for children aged 5 up to and including 14 who are travelling alone, or travelling in a different travel class than you as a parent or accompanying adult. For children aged 15 up to and including 17 years old, the service is optional.

Make sure to book the flight for a child travelling alone together with the Unaccompanied Minor service at least 24 hours before departure. This service cannot be booked separately of the flight, and you can only book this via the KLM Customer Contact Centre or your travel agent.

When booking the service, KLM will ask for details about your child and for your contact information. Next to that, KLM will ask for details of the person bringing your child to the airport at departure, and the person authorised to pick up your child on arrival. Make sure to have all information prepared when booking the service. KLM will use this information to fill out the Handling Advice form, which your child will carry throughout his or her trip.

To accompany your child during its journey, you need to authorise us by handing in 4 filled out and signed copies of the Handling Advice form at the check-in desk at the airport. Fill out the form online, or print the form and fill it out by hand. Make sure to sign all the copies and bring an up to date version of the form with you to the airport.

During online check-in, you will receive a check-in confirmation, but no boarding pass. The boarding pass you will receive at the check-in desk at the airport.

A parent or guardian aged 18 years or older needs to bring the child to the check-in desk at least 2,5 hours before departure. The person bringing the child to the airport needs to bring a valid type of identification and stay at the airport until the child’s flight has departed.

Before departure and after arrival, the KLM staff, or staff hired by KLM, will accompany your child to and from the aircraft, even in the event of delay. During the flight, the cabin attendants will keep a close eye on your child. KLM will keep you informed by telephone, e-mail and text message about any changes in your child’s flight schedule.

KLM only allows transfers for unaccompanied minors on KLM, Air France, and Delta Air Lines flights.

At the end of the journey, KLM will personally accompany your child to the person you have authorised to collect him or her.

Costs

Regardless of the age of your child, the cost of the Unaccompanied Minor service is the price of an adult’s ticket plus a service surcharge. See the table below for the exact amount of the service surcharge for one-way tickets. The surcharge is doubled for return tickets. For up to 4 children in 1 booking, the Unaccompanied Minor fee will be charged only once. They may or may not be relatives, as long as they have the same booking code.

It's important to note that KLM's unaccompanied minor service may have different requirements or restrictions depending on the specific route or destination. Therefore, it's best to contact KLM customer service team directly for more information about their unaccompanied minor policy.