KLM Check-in Information

KLM Check-in

Passengers traveling with KLM can Check-in conveniently with the check-in options provided as below:

Online Check-in via KLM.com

You can check in online via KLM.com starting from 30 hours before departure (24 hours before for flights to or from the United States). Here's how:

1. Click on the check-in button and follow the instructions.
2. Choose your seat, special meals, extra comfort, or extra baggage.
3. Obtain your valid electronic boarding pass.
4. If necessary, you can print your boarding pass at a self-service kiosk or check-in desk at the airport.
5. In some cases, a boarding pass may not be available online. In such instances, you need to print your check-in confirmation and exchange it for a boarding pass at the airport.

Note: Online check-in may not be available under certain circumstances. You will need to check in at the airport's check-in desk in the following situations:

- If your airport does not offer online check-in or self-service kiosks.
- If you have requested assistance but are not accompanied by someone aged 15 years or older who is listed on the same reservation.
- If you have booked a KLM ticket that includes a train ride from Brussels South Railway Station or Antwerp Central Station to Amsterdam Airport Schiphol.

Online Check-in via the KLM App

You can also check in online using the KLM App, available from 30 hours before departure (24 hours before for flights to or from the United States). Follow these steps:

1. Tap on the check-in button and log in.
2. Select your seat, special meals, extra comfort, or extra baggage.
3. Obtain your valid electronic boarding pass.
4. Receive notifications for delays, gate changes, and flight information.
5. Check your Flying Blue status.

Just like with online check-in via KLM.com, there are situations where online check-in is not possible, and you'll need to check in at the airport's check-in desk:

- If your airport does not offer online check-in or self-service kiosks.
- If you have requested assistance but are not accompanied by someone aged 15 years or older who is listed on the same reservation.
- If you are traveling by train to Amsterdam Airport Schiphol from Brussels South Railway Station or Antwerp Central Station.

Check-in at the Airport - Self-service Kiosk

You can check in at the self-service kiosk available at Schiphol on the day of departure, and at other airports at least two hours before departure. Here's what to do:

1. Simply insert your passport, frequent-flyer card, or booking code into the kiosk.
2. Choose your seat, special meals, extra comfort, or extra baggage.
3. Pay for any optional upgrades using your credit card.
4. Let the kiosk print your boarding pass.

Check-in at the Airport - Check-in Desk

For European flights, you can check in at the airport check-in desk between 2 hours and 40 minutes before departure. For Intercontinental flights, check-in is available between 3 hours and 60 minutes before departure.

In certain cases, checking in at the airport's check-in desk is the only option. Please note the following circumstances where you will need to check in at the service desk:

- If your airport does not offer online check-in or self-service kiosks.
- If you have requested assistance but are not accompanied by someone aged 15 years or older who is listed on the same reservation.
- If you are traveling by train to Amsterdam Airport Schiphol from Brussels South Railway Station or Antwerp Central Station.
- If you are traveling with pets, it is recommended to arrive at the check-in desk 3 hours before departure, with all necessary forms filled out.

Check-in at the Airport - SkyPriority

For European flights, SkyPriority check

-in is available between 2 hours and 40 minutes before departure. For Intercontinental flights, it is available between 3 hours and 1 hour before departure.

If you qualify for the SkyPriority service as indicated on your boarding pass, you can enjoy a quick check-in at the airport. Here's what to do:

- SkyPriority is for First and Business Class passengers, Flying Blue Gold and Platinum members, and SkyTeam Elite Plus members.
- Simply follow the red SkyPriority signs or use the SkyPriority Finder.
- Enjoy the swift check-in process at the dedicated SkyPriority counter.

When to Check-in and Drop-off Your Baggage

To ensure a stress-free travel experience, it's important to arrive at the airport on time. Consider the following:

- Familiarize yourself with the check-in and baggage drop-off deadlines in advance.
- Check the airport monitors for the latest information on check-in desks and baggage drop-off points.
- Keep your baggage tags safe until you collect your bags at your destination.
- If you have your boarding pass and only have hand baggage, you can proceed directly to the security check without visiting the check-in or baggage drop-off desk.

Printing Your Boarding Pass

If you need to print your boarding pass, you have several options:

- Print it at the airport using a self-service kiosk.
- Print it at the airport's check-in desk.
- Print it at home.

Note: Some US airports may not accept home-printed boarding passes. In such cases, you will need to check in at a self-service kiosk or a check-in desk at the airport.

Please note that these policies may vary, so it's advisable to check with KLM for their specific timings, rules, and procedures regarding check-in.

If you require additional assistance, it's best to contact KLM's customer service team for further information.