KLM Air Ticket Cancellation and Refund

KLM Air Ticket Cancellation and Refund

KLM Royal Dutch Airlines offers flexible ticket cancellation and refund options, depending on the fare type, route, and reason for cancellation. Passengers can cancel bookings online through the KLM website, via the mobile app, or by contacting KLM customer service or the travel agency where the ticket was purchased.

Refund eligibility is determined by the fare conditions. Refundable fares allow cancellation with little or no penalty, while non-refundable fares may only qualify for a refund of government taxes and fees. In special situations, such as medical emergencies or government-imposed travel restrictions, KLM may provide passengers with travel credits or partial refunds instead of a full monetary refund.

For tickets purchased directly from KLM, refund requests can be submitted through the “My Trip” section on the website. Refunds are usually processed within 7 to 20 business days, depending on the original form of payment. Tickets booked via third-party travel agencies must be refunded through the issuing agency.

Passengers are advised to review the fare rules before proceeding with cancellation. In the event of a KLM-initiated disruption, such as a flight cancellation or major schedule change, travelers are entitled to a full refund or complimentary rebooking.

Additionally, KLM provides a 24-hour cooling-off period for bookings made online, allowing passengers to cancel within 24 hours of purchase for a full refund.

If you require additional assistance, it's best to contact KLM' customer service team for further information.