Japan Airlines Air Ticket Cancellation and Refund

Japan Airlines Air Ticket Cancellation and Refund

Japan Airlines (JAL) allows passengers to cancel tickets, with refund eligibility depending on the fare type, booking channel, and cancellation timing. Fully flexible fares generally qualify for refunds without penalties, while discounted or promotional fares may have restrictions or cancellation fees.

Passengers who purchased tickets directly through the JAL website, mobile app, or call center can request cancellations and refunds via the “Manage Booking” section online. For tickets purchased through travel agencies or third parties, refund requests must be made directly with the original issuing agency.

If cancellation is made within 24 hours of booking and at least seven days before departure, passengers may be entitled to a full refund without charges. Beyond that period, applicable fees will be deducted depending on the ticket rules. Non-refundable tickets may still allow refunds of unused taxes or airport charges.

Refunds are usually processed back to the original form of payment, with timelines varying depending on the payment method and location. In case of flight disruptions caused by Japan Airlines, such as cancellations or significant delays, full refunds or free rebooking options are generally offered.

Passengers are encouraged to review the specific fare conditions before requesting cancellation.

If you require additional assistance, it's best to contact Japan Airlines' customer service team for further information.