Avianca
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Avianca is a major airline and one of the largest in Latin America. With its
headquarters in Bogotá, Colombia, Avianca operates an extensive network of
domestic and international flights to destinations across the globe. The airline
offers a wide range of services and amenities to ensure a comfortable and
enjoyable travel experience for its passengers.
Avianca is known for its high standards of safety, reliability, and customer
service. It operates a modern fleet of aircraft, including Airbus and Boeing
models, equipped with state-of-the-art technology and comfortable seating
options. The airline provides various travel classes, including Business Class,
Premium Economy Class, and Economy Class, each offering its own set of amenities
and comforts.
Avianca is a member of the Star Alliance, which enables passengers to access a
vast network of partner airlines and enjoy seamless connectivity. The airline
also offers additional services such as the LifeMiles frequent flyer program,
providing passengers with opportunities to earn and redeem miles for flights,
upgrades, and other rewards.
Check-in Information
Avianca offers several check-in options for its passengers.
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Baggage Allowance
As for baggage allowance, the amount you're allowed to bring
depends on your travel class, route, and frequent flyer status.
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Unaccompanied Minor Policy
Avianca has a policy for unaccompanied minors (UMs) traveling on
their flights. The policy varies depending on the age of the child and
the route they are traveling on.
Check the Guidelines...
Avianca LifeMiles
Avianca operates a frequent flyer program called LifeMiles
. It
allows passengers to earn and redeem points.
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Ticketing Offices
Avianca operates several ticketing offices worldwide to cater to its
customers' needs, such as booking and buying tickets, check-in services,
and assistance with baggage.
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Avianca Fleet and Seats
In terms of seating, Avianca offers a variety of classes on its flights.
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Avianca Airport Lounges
Avianca operated airport lounges are premium lounges available for eligible
passengers who are flying on Avianca flights or its partner airlines.
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Avianca Student Discount Airfares
Avianca University is a student travel program that provides discounted airfares and
exclusive benefits for students traveling with Avianca.
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In-flight Menu
An in-flight menu is a crucial part of the in-flight experience for passengers.
It provides them with information about the food and drink options available during the flight.
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Shall you need further assistance, please contact Avianca Customer Service in Bogota as stated below.
| Head Office (HQ) | Tel | |
|---|---|---|
|
Aerovías del Continente Americano S.A. (Avianca) Avenida Calle 26 # 59 - 15 Bogotá, Colombia |
+57 1 401 3434 | aviancacares@avianca.com |
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