Malaysia Airlines Lost and Found

Malaysia Airlines Lost and Found

Malaysia Airlines provides a Lost and Found service to help passengers recover personal belongings left on board, at the airport, or in Golden Lounges. If you misplace an item during your journey, the first step is to contact the Lost and Found office at your arrival airport, as recovered items are typically handed over to the airport authorities.

At Kuala Lumpur International Airport (KLIA), Malaysia Airlines’ main hub, the Lost and Found office is located within the terminal complex. Passengers can also submit a Lost Item Report online through the Malaysia Airlines website or by contacting customer service. When reporting a lost item, it is essential to provide details such as your flight number, date of travel, seat number, and a clear description of the item.

For belongings lost at other airports, passengers should reach out directly to the respective airport’s Lost and Found department. If an item was left in a Malaysia Airlines Golden Lounge, inquiries can be made with the lounge staff or via Malaysia Airlines’ customer service channels.

Malaysia Airlines advises passengers to report missing items as soon as possible to increase the chances of recovery. Once located, items can usually be picked up at the airport or shipped to the passenger, depending on local regulations. For further assistance, travelers may also contact Malaysia Airlines’ global customer service centers, available 24/7.

If you require additional assistance, it's best to contact Malaysia Airlines' customer service team for further information.