HK Express Unaccompanied Minor Policy

HK Express Unaccompanied Minor Policy

HK Express provides a service for unaccompanied minors traveling alone.

Here are the key details of their unaccompanied minor policy:

Eligibility

Age Range: HK Express accepts unaccompanied minors aged 5 to 11 years old. Children under 5 years old are not allowed to travel alone.

Service Availability

Flights: The unaccompanied minor service is available on all HK Express flights.

Booking: It is recommended to book the unaccompanied minor service at least 48 hours before departure.

Service Fee

Charge: A service fee applies for unaccompanied minor travel. This fee is separate from the ticket price and must be paid at the time of booking.

Procedures

Before Departure: Parents or guardians must complete a form providing contact details and other relevant information.

At the Airport: Parents or guardians should accompany the child to the departure gate and ensure they are handed over to HK Express staff.

During Flight: HK Express staff will monitor and assist the unaccompanied minor throughout the flight.

Arrival: The child will be handed over to the authorized person who meets them at the destination airport.

Documentation

Required Documents: Parents or guardians need to provide a copy of the child’s passport or ID, along with any necessary travel documents and visas.

Additional Notes

Restrictions: Unaccompanied minor services may not be available on all flights, or there may be restrictions on certain routes.

Special Requests: For special needs or additional support, it is recommended to inform HK Express well in advance.

It's essential for parents or guardians to familiarize themselves with the specific requirements and procedures of HK Express' Unaccompanied Minor service. They can find detailed information on HK Express' official website or by contacting HK Express' customer service team directly. It's recommended to review the airline's policy well in advance of the child's travel date to ensure compliance with all necessary arrangements and documentation.