HK Express Check-in Information

HK Express Check-in

HK Express provides several check-in options for passengers to ensure a smooth and convenient process.

Here are the key details regarding check-in:

Online Check-in

Availability: Online check-in opens 48 hours before the scheduled departure time and closes 90 minutes prior to departure.

How to Check In: Visit the HK Express website or use the mobile app. Enter your booking reference and personal details to complete the check-in process.

Print or Download: After completing check-in, you can print your boarding pass or download it to your mobile device.

Airport Check-in

Counter Check-in: Available at the airport check-in counters. The counters typically open 3 hours before the scheduled departure time and close 60 minutes before departure.

Required Documents: Present your passport or ID, and booking confirmation or e-ticket. For international flights, make sure to have any necessary visas and travel documents.

Self-Service Kiosks

Availability: Self-service kiosks may be available at certain airports, allowing you to check in, print boarding passes, and tag your checked baggage.

Location: Kiosks are usually located in the departure hall of the airport.

Baggage Drop-off

Location: After checking in online or at a kiosk, proceed to the baggage drop-off counter to check in any checked baggage.

Timing: Baggage drop-off typically closes 60 minutes before the scheduled departure time.

Special Assistance

Requests: If you require special assistance, such as help with mobility or special needs, inform HK Express in advance by contacting their customer service or indicating your needs during the online check-in process.

Additional Notes

Check-in Deadline: Arrive at the airport with sufficient time to complete check-in and security procedures. Late arrivals may result in missed flights.

Documents: Ensure you have all necessary travel documents and visas for your destination.

It's important to note that the check-in options and availability may vary depending on the airport and specific circumstances. It's always a good idea to review the check-in information provided by HK Express on their official website or contact their customer service team for the most accurate and up-to-date details regarding your specific flight.