Garuda Indonesia Ticketing Offices

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Garuda Indonesia is the flag carrier of Indonesia. The airline is headquartered at Soekarno-Hatta International Airport in Tangerang, near Jakarta, Indonesia.

Ticketing Offices

As of October 2025, Garuda Indonesia serves 96 destinations, comprising 72 domestic routes and 24 international routes across 12 countries.

Garuda Indonesia has ticketing offices and sales representatives located in various cities worldwide to assist customers with their travel needs. These offices serve as points of contact for ticket reservations, information, and assistance.

While the exact locations may change over time, here is a listing of Garuda Indonesia's ticketing offices:

Ticketing Offices (Domestic)

• Ambon
• Balikpapan
• Banda Aceh
• Tanjung Karang
• Bandung
• Banjarmasin
• Banyuwangi
• Batam
• Bengkulu
• Denpasar
• Biak
• Berau
• Jambi
• Jakarta
• Gunung Sitoli
• Gorontalo

• Kupang
• Labuan Bajo
• Jayapura
• Kendari
• Palu
• Palembang
• Palangka Raya
• Padang
• Nabire
• Merauke
• Medan
• Manokwari
• Manado
• Mamuju
• Malang
• Makassar

• Lombok
• Yogyakarta
• Timika
• Ternate
• Tarakan
• Tanjung Pinang
• Tanjung Pandan
• Surabaya
• Sorong
• Solo
• Semarang
• Samarinda
• Pontianak
• Pinangsori
• Pekanbaru
• Pangkal Pinang
Ticketing Offices (International)

• Abu Dhabi
• Amsterdam
• Auckland
• Bangalore
• Bangkok
• Beijing
• California
• Chicago
• Colombo
• Dammam
• Doha
• Dubai
• Guangzhou
• Hanoi
• Ho Chi Minh City

• Hong Kong
• Houston
• Hyderabad
• Jalandhar
• Jeddah
• Kathmandu
• Kolkata
• Kuala Lumpur
• Kuwait City
• London
• Madinah
• Manila
• Mecca
• Melbourne
• Mumbai

• New Delhi
• New York
• Osaka
• Perth
• Riyadh
• Seoul
• Shanghai
• Singapore
• Sydney
• Taipei
• Tokyo
• Toronto
• Vancouver

If you cannot obtain the information from a local agent, please reach out to the Garuda Indonesia Call Center in Jakarta as listed below.

Head Office (HQ) Contact Email
Garuda Indonesia
Management Building
3d Floor Soekamo-Hatta International Airport Cengkareng
Jakarta 19120
Indonesia		 0804 1 807 807 (7x24 Call Center)
+62 21 2351 9999 (Call from Overseas)
 		 n/a


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