Cathay Pacific Airways Lost and Found

Cathay Pacific Airways Lost and Found

Cathay Pacific Airways provides a dedicated Lost and Found service to assist passengers in recovering personal belongings left on board, in airports, or in Cathay Pacific lounges. If you misplace an item on a Cathay Pacific flight, the first step is to contact the Lost and Found office at your arrival airport, since found items are typically handed over to the airport authorities.

At Hong Kong International Airport (HKG), Cathay Pacific’s main hub, passengers can reach the Lost and Found office located in the arrivals area. Reports may also be submitted through the Cathay Pacific website or by contacting customer service. When reporting a lost item, travelers should provide details such as their flight number, date of travel, seat number, and a clear description of the item.

For items misplaced at other airports, passengers should get in touch with the respective airport’s Lost and Found department. Items left in a Cathay Pacific lounge, such as The Wing or The Pier, can be reported directly to lounge staff or through Cathay Pacific’s customer service channels.

Cathay Pacific recommends reporting lost items as quickly as possible to increase the chances of recovery. Once located, items can be collected in person or returned by delivery, subject to airport and local regulations.

Passengers may also request assistance through Cathay Pacific’s global contact centers, available 24/7.

If you require additional assistance, it's best to contact Cathay Pacific Airways' customer service team for further information.