ANA Air Ticket Cancellation and Refund

ANA Air Ticket Cancellation and Refund

ANA (All Nippon Airways) offers a flexible cancellation and refund policy, allowing passengers to modify or cancel flights based on fare conditions.

Cancellation Policy

Refundable Tickets: Can be canceled anytime before departure for a full or partial refund (minus fees).

Non-Refundable Tickets: May incur cancellation charges, with remaining value issued as travel credit.

Award Tickets: Cancellation fees may apply for Mileage Club redemptions.

Refund Process

Online Cancellation: Log in to "My Booking" on ANA’s website or app to cancel and request a refund.

Via Customer Service: Contact ANA’s support for agent-assisted cancellations.

Refund Timeframe

Credit card refunds: 7–14 business days.

Other payment methods: Up to 4 weeks.

Key Conditions

24-Hour Risk-Free Cancellation: Eligible for full refund if canceled within 24 hours of booking (for flights departing at least 7 days later).

Flight Disruptions: Full refund if ANA cancels or significantly delays a flight.

Partial Refunds: For unused flight segments (subject to fare rules).

For detailed terms on your ticket conditions, it's always best to check with ANA' customer service team for personalized assistance.